Cedar Cabin Coffee

Privacy Policy

Cedar Cabin Coffee values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Cedar Cabin Coffee is a trade name operated by Canu Essentials Ltd, an Ontario-registered company.


1. INFORMATION WE COLLECT

We collect personal information only when necessary to process your order, provide customer support, or improve our services.

Information you provide:

  • Name, billing and shipping address

  • Email address and phone number

  • Payment details (processed securely by third-party providers)

  • Account information, if you create one

  • Messages or inquiries sent to our team

Information collected automatically:

  • IP address, browser type, and device information

  • Pages visited and time spent on the website

  • Cookies and analytics data (see Section 5)


2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders

  • Communicate updates and shipping confirmations

  • Handle returns or customer service inquiries

  • Send newsletters or promotions if you opt in

  • Improve our website and product offerings

  • Comply with legal or regulatory obligations


3. HOW WE PROTECT YOUR INFORMATION

We use reasonable physical, electronic, and administrative safeguards to protect your data from unauthorized access, alteration, or disclosure.
Payment information is encrypted and processed through secure payment gateways. Cedar Cabin Coffee does not store complete credit card details.


4. SHARING YOUR INFORMATION

We do not sell or rent your personal information.
We may share limited data only when necessary to complete your order or operate our business:

  • Service providers: for shipping, payment processing, and analytics

  • Legal compliance: when required by law or to protect our rights

  • Corporate transfers: in the event of a merger or sale

All third parties are required to handle your data securely and use it only for the agreed purpose.


5. COOKIES AND ANALYTICS

Our website uses cookies to improve your browsing experience and track site performance. Cookies help us:

  • Remember your preferences and shopping cart

  • Measure website traffic and usage patterns

  • Display relevant marketing (with consent)

You can disable cookies through your browser settings, though this may limit some site functionality.


6. EMAIL COMMUNICATIONS

If you sign up for our newsletter or marketing emails, you can unsubscribe at any time using the link provided in each message or by contacting us directly.
Transactional emails (e.g., order confirmations or shipping updates) will still be sent when necessary.


7. DATA RETENTION

We retain your information only as long as necessary to complete orders, meet legal requirements, and maintain business records. Once no longer needed, your data is securely deleted or anonymized.


8. YOUR RIGHTS

Under Canadian privacy law (PIPEDA), you have the right to:

  • Access and review the personal information we hold about you

  • Request corrections to inaccurate information

  • Withdraw consent for marketing communications

  • Request deletion of your personal data, where legally permissible

To exercise any of these rights, please contact us using the information below.


9. THIRD-PARTY LINKS

Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of those sites.


10. POLICY UPDATES

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date. Continued use of our website after updates means you accept the revised policy.


11. CONTACT US

If you have questions or concerns about this Privacy Policy or your personal data, please contact:

Cedar Cabin Coffee
(a trade name operated by Canu Essentials Ltd)
Email: cedarcabincoffee@gmail.com
Mail: Muskoka, Ontario, Canada